Deleting your account
How to permanently delete your Aurae account, and what happens to your data.
Last updated November 10, 2026
How to delete your account
- Sign in and go to Profile → Help & support.
- Choose Delete account.
- Read what will be deleted, type DELETE to confirm, and choose Delete my account.
This can’t be undone. You might want to download your data first.
If you have a paid plan
An account with a paid plan can’t be deleted yet. Cancel your plan first: you keep it until the end of the time you’ve paid for, and you can delete your account after that. If your plan isn’t billed through Aurae, contact support and we’ll close it for you.
What gets deleted
Your account and profile, your charts and birth details, readings, journal, check-ins, streak, the people you’ve added, links you’ve shared, notification settings and messages you sent us through the app.
If you ever paid, Stripe keeps its own payment records. Email conversations with us stay in your inbox and ours. Records of how you used the app (product analytics) stay with our analytics provider. Contact us if you’d like help with any of these, including having your analytics removed.
On iPhone, the Aurae app’s Profile tab has a Delete account option that opens this same page.
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