Downloading your data
Get a copy of everything in your account as a file.
Last updated November 10, 2026
You can download a copy of your Aurae data at any time.
- Sign in on the website.
- Go to Profile → Help & support.
- Choose Download my data.
You’ll get a JSON file (a standard data format that any text editor can open) with your account details, profile and preferences, your charts and birth details, readings and tarot readings, journal, check-ins, the people you’ve added, links you’ve shared and the messages you’ve sent us through the app.
Internal payment ids and security details are left out. Payment history is kept by Stripe, our payment processor: you can see your invoices under Profile → Your plan → Billing & invoices.
Need something that isn’t in the file? Contact support.
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