“Your plan isn’t billed through Aurae”
Your plan was given to you, so nothing will charge and there’s nothing to cancel.
Last updated November 10, 2026
You’ll see this when your Pro or Premium plan isn’t a paid subscription, for example when we’ve given you the plan ourselves.
It means there’s no payment behind it: nothing will charge, and there’s nothing to cancel on your plan page.
Questions about how long it lasts, or want to change it? Contact support and we’ll help.
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