Confirmation and sign-in links
What to do when an email link has expired, was already used, or opens in the wrong browser.
Last updated November 10, 2026
When you sign up with email, or reset your password, we email you a link. Links can only be used once and expire after a while.
“This link has expired or was already used”
Some email services open links to check them for safety, which can use up the link before you tap it. If you were confirming your email, it may already be confirmed: try signing in. If you were resetting your password, request a new link.
The link opened in a different browser
If you signed up in one browser and opened the link in another (or inside your email app), the link may not sign you in. Your email is often confirmed anyway, so go back to the browser you used and sign in.
The email didn’t arrive
Check your spam or promotions folder, and make sure the address is spelled right. On the sign-up page you can send the confirmation email again.
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